Product Officer - BancaTakaful (Outsource)

United Arab Emirates

Role : Product Officer - BancaTakaful
Location : Abu Dhabi
Role Purpose:
Handle Takaful sales staff related operational activities of Bancatakaful Department
Key Accountabilities of the role

• Lead the end-to-end processing of Takaful applications, ensuring all documentation is thoroughly vetted and compliant with regulatory and internal standards.
• Oversee coordination with the sales team to rectify missing or incomplete information, ensuring timely and accurate application submissions.
• Manage and monitor system uploads of all Takaful cases, ensuring seamless workflow and timely business booking.
• Supervise dispatch operations, ensuring original applications are securely and promptly sent to the back-office team and providers.
• Handle complex customer service requests, including free-look cance...