Opportunity Description
Brook Street Recruitment is partnering with a leading manufacturer to recruit an experienced Product Support & Sales Administrator. This is an ideal opportunity for someone with a background in engineering, manufacturing, or parts environments who enjoys combining technical knowledge with customer support.
The Role
Reporting to the Operations team, you will play a key role in supporting customers and internal teams with technical product expertise and parts knowledge.
Technical Product Support: Provide expert guidance on pressure washers, water pumps, generators, and associated parts and accessories
Parts & Sales Administration: Process orders accurately via CRM systems, manage parts enquiries, and support trade counter sales
Customer Interaction: Deliver professional support to customers across the UK & Ireland via phone and email
Fault Finding & Troubleshooting: Diagnose issues, recommend solutions, and identify correct replac...
The Role
Reporting to the Operations team, you will play a key role in supporting customers and internal teams with technical product expertise and parts knowledge.
Technical Product Support: Provide expert guidance on pressure washers, water pumps, generators, and associated parts and accessories
Parts & Sales Administration: Process orders accurately via CRM systems, manage parts enquiries, and support trade counter sales
Customer Interaction: Deliver professional support to customers across the UK & Ireland via phone and email
Fault Finding & Troubleshooting: Diagnose issues, recommend solutions, and identify correct replac...
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