Product Sustenance Engineer

TITLE: IT Product Support Engineer/Analyst

WORKING LOCATION: Bangalore, India

WORK MODE: Hybrid 3 Days office and 2 Days WFH in a week

SHIFTS ANY: 8.00AM to 5:00PM OR 12:00PM to 9:00PM

Job Description

To strengthen our dynamic team at Eurofins NBLSC IT Solutions Environment Testing Germany GmbH, we are looking for you as soon as possible as an Application Support Specialist (m/f/d) – Solution Support L2/L3

Responsibilities

As an Application Support Specialist (m/f/d) – Solution Support L2/L3, you will be a key technical expert for the reliable operation and continuous improvement of our Microsoft-based core applications in a business-critical laboratory environment.

You analyze, diagnose, and resolve complex incidents and problems in 2nd and 3rd level support for our core applications (e.g. LIM...