Production Application Support

Requirements

Role Overview:

We are looking for an experienced IT Production Support professional with a strong background in card transaction systems, reconciliation, clearing, and settlement. The ideal

candidate should have extensive hands-on experience in troubleshooting and supporting

critical applications, specifically related to card issuance and transaction authorization.

Key Responsibilities:

• Provide support for production environments related to card transaction systems, ensuring minimal downtime and quick resolution of issues.
• Troubleshoot and resolve complex technical problems within IST, CORTEX card issuance, transaction authorization, and settlement systems.
• Work on reconciling and clearing transaction data to ensure accuracy and consistency across platforms.
• Collaborate with internal teams and external vendors to ensure smooth operation of a...