Professional Services Engineer 1

Experienced in NetApp Storage (Deploying and administering NetApp Storage CDOT, Troubleshooting Performance Issues, performing firmware and operating system upgrades, using storage management tools OnCommand Unified Manager/ Performance Manager/ Insight, Managing backup integration with technologies); Proficient understanding of NetApp Storage concepts, related management tools and related Storage technologies (Snapshots, controller failover, provisioning, deduplication, cloning, SnapMirror, IntelliSnap) including monitoring and troubleshooting, administration, replication technologies, security hardening and performance tuning. A thorough understanding of other components in the infrastructure stack compute, virtualization and networks: (NetApp/Cisco), VMWare vSphere, Microsoft Operating Systems ) Strong understanding of Storage protocols and technologies (CIFS, NFS, iSCSI, Fibre Channel switching and networks) Knowledge in ITIL methodologies: change, incid...