Opportunity Description
About the Role and Job:
Job Title:
Production Support Technical Program Manager
Location:
Boston, MA
Model: Onsite
Years of Experience:
10 - 15 Years
Job Summary:
We are seeking an experienced Production Support Technical Program Manager with a strong background in software development and customer facing roles. The ideal candidate will have extensive experience in managing application support, particularly in a 2nd line capacity, and will be proficient in Java, .Net, Mainframe, and various database technologies. This role requires a strategic thinker who can effectively communicate with clients and stakeholders while ensuring the smooth operation of production systems.
Responsibilities:
Lead and manage production support activities, ensuring timely resolution of incidents and service requests.
Act as the primary point of contact for customers, addressing their technical concerns and providi...
Job Title:
Production Support Technical Program Manager
Location:
Boston, MA
Model: Onsite
Years of Experience:
10 - 15 Years
Job Summary:
We are seeking an experienced Production Support Technical Program Manager with a strong background in software development and customer facing roles. The ideal candidate will have extensive experience in managing application support, particularly in a 2nd line capacity, and will be proficient in Java, .Net, Mainframe, and various database technologies. This role requires a strategic thinker who can effectively communicate with clients and stakeholders while ensuring the smooth operation of production systems.
Responsibilities:
Lead and manage production support activities, ensuring timely resolution of incidents and service requests.
Act as the primary point of contact for customers, addressing their technical concerns and providi...