Opportunity Description
About the Role:
Key Responsibilities:
- We are looking for a Senior Program Manager to lead quality measurement and strategy within the Trust & Safety (T&S) ecosystem. In this role, you will design and drive scalable quality frameworks, metrics, and reporting systems that ensure high integrity across enforcement and labeling operations.
- You will operate at the intersection of program management, data analytics, and product strategy, partnering cross-functionally to identify risks, improve decision-making, and enhance the effectiveness of enforcement systems and AI model training. This role requires a detail-oriented, data-driven leader who can challenge existing approaches and translate complex insights into meaningful business impact.
Key Responsibilities:
- Design and implement quality measurement frameworks, metrics, and monitoring systems to proactively detect issues across Trust & Safety operati...
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