Program Manager, Monitoring and Observability

POSITION TITLE:

• Program Manager, Monitoring and Observability CLEARANCE REQUIRED: Public Trust CLIENT CONTEXT: Large Federal Agency, billable client-embedded role LOCATION: Remote ABOUT US: Intact Technology is a ServiceNow Elite Partner focused exclusively on federal and public sector clients.


• We deliver ITSM, ITOM, ITAM, and AI-enabled workflows that help agencies run smarter.
• Our delivery model is built on disciplined execution, deep platform knowledge, and outcomes that are measurable.
• We are a small, high-performing team.
• Everyone here owns real work and real results.
• If you want to be close to the delivery and have direct access to leadership, this is the right place.

THE ROLE:

• Intact Technology is a ServiceNow Elite Partner delivering ITSM, ITOM, ITAM, and AI-enabled solutions exclusively to federal and public sector clients.


• This is a billable, client-embedded positi...