Project Lead Western Cape

Job Description

A mid-career level position that project manages the successful transition of mobile solutions for Business customers across a wide range of services and solutions including mobility and IoT. The role focuses on supporting the Account Manager in delivering the service to customers, and ensuring operational teams readiness.

Duties & Responsibilities

• Lead to ensure that all customer projects are completed within agreed time, cost and quality objectives.
• Manage scope of work, budget, timeframes and quality of deliverables.
• Focus on providing exceptional Client Experience.
• Ensure delivery of exceptional client experience through financial integrity, accurate client reporting and billing.
• Ensure that regular CSAT surveys are conducted to monitor client satisfaction.
• Work closely with sales team to provide a premium service to our clients.
• Develop and drive the execution of agreed projects....