Opportunity Description
Posted Wednesday, February 4, 2026 at 5:00 p.m.
About IntouchCX
IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.
About the Job
The Project Manager is responsible for evaluating, scoping, implementing, and launching programs. Projects range from short multi-week engagements impacting small teams to year-long global system implementations impacting multiple departments or channels (i.e., Operations, Operations Support, Training & QA). Key responsibilities will include implementing processes and ensuring effective deployment of new capabilities and continuous improvement strate...