QA Analyst: Loan Operations & SLA Specialist

TTEC in Lipa City, Batangas is seeking a Quality Assurance Analyst to monitor and enhance the efficiency of loan applications. This role requires an associate degree and experience in customer service or call centers. You will proactively identify risks, support data-driven decisions, and recommend process improvements that directly influence client satisfaction and operational credibility. Join a collaborative workforce that is committed to a diverse and inclusive environment, while benefiting from comprehensive professional development and a competitive compensation package.
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