QA Team Lead - Lead Quality & Coaching in BPO (On-Site)

A leading BPO company is urgently hiring a QA Team Lead in Pasay to oversee quality assurance initiatives. In this role, you will monitor customer interactions for compliance, analyze performance metrics, and provide coaching to your team. Ideal candidates should have experience in a QA role within a BPO and proven leadership skills. This full-time position requires strong problem-solving abilities and a commitment to maintaining high standards of quality.
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