Quality Analyst, Onsite HCM Tech Support

A leading BPO service provider is looking for a Quality Analyst to support their HCM Technical Support account based in Eastwood, Quezon City. The role requires at least 2 years of relevant experience and involves quality audits of support interactions while providing actionable feedback to improve performance. Candidates must possess strong analytical and communication skills and be willing to work on-site during the graveyard shift.
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