Quality Assurance Coach - Night Shift (Onsite Cebu)

A customer service firm in Cebu City is seeking a Quality Analyst responsible for monitoring call center interactions to ensure quality standards are met. The ideal candidate should have 2-4 years of experience in quality monitoring within the sales domain. Responsibilities include providing coaching to agents and participating in client meetings. This role is 100% onsite with a night shift schedule and offers a salary up to 34K PHP with room for negotiation.
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