Quality Assurance Executive/Specialist

Job Description

Quality Assurance Executive/Specialist – Responsibilities

• Manage and supervise in‑store QA activities, ensuring compliance with METRO standards and local regulations; conduct statistical reporting and analysis to improve compliance performance.
• Implement and strengthen FSSC 22000, Halal, and METRO Corporate Standards; act as Food Safety Team Leader.
• Ensure statutory and regulatory requirements are met through coordination with relevant stakeholders, authority agencies, and internal departments.
• Coordinate training programmes on food safety, quality, and legality aspects across the organisation.
• Establish and maintain SOPs/WIs aligned with company standards and national regulations, including product monitoring and labelling systems.
• Handle customer complaints, quality incidents, and crisis management, including product recalls and returns.
• Develop and implement document and data ...