Quality Assurance Supervisor — Call Center Leader

Ubiquity is seeking a Quality Supervisor in Cagayan de Oro to manage the quality assurance and control systems within the call center. The ideal candidate should have at least 2 years of quality experience, including a minimum of 1 year as a Quality Supervisor in a BPO environment. Responsibilities include performing data analytics, monitoring calls, and providing support to operations and training teams. This role demands strong leadership, analytical skills, and flexibility to work on different shifts.
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