Opportunity Description
On-site - Makati 1-3 Yrs Exp Diploma Full-time
Job Description
Employee Recognition and Rewards
Performance Bonus, Employee Recognition Program
Government Mandated Benefits
Insurance Health & Wellness
Disability Insurance, Health Insurance, Life Insurance, HMO
Employee Discount, Sleeping Quarters
Professional Development
Bereavement Leave, Maternity & Paternity Leave, Parental Leave, Vacation Leave
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- We are seeking an experienced Quality Assurance (QA) Supervisor to lead our QA team in monitoring, evaluating, and enhancing customer interactions.
- This role ensures that our call center operations meet high-quality service standards while driving continuous improvement.
- Oversee the QA team in evaluating inbound and outbound calls, chat, and email interactions.
- Develop and implement quality assurance strategies to enhance customer servi...
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