Quality & Customer Experience Specialist - Singapore

All jobsOnsiteSupportai/ml infraExperience not specifiedOnsiteMid Levelai/ml infra# Quality & Customer Experience Specialist - SingaporePlaudSingaporePosted 23 May 2026Plaud is a fast-growing AI-powered productivity company looking for a Quality & Customer Experience Specialist in Singapore. You will lead multi-channel quality audits and evaluate agent performance to drive continuous improvement. The role requires identifying root causes of issues ranging from agent errors to system bottlenecks. You will collaborate closely with cross-functional teams to optimize support by TALApply to this role now. Install TAL for a 24/7 AI agent that keeps finding roles personalised for you.ExperienceExperience not specified## What you will work onPlaud is a fast-growing AI-powered productivity company looking for a Quality & Customer Experience Specialist in Singapore. You will lead multi-channel quality audits and evaluate agent performance to drive continuous improvement. The role requires ident...