QUALITY ENGINEER – SERVICENOW + ATF

Job Level: Assistant Manager

Location: Philippines

Job Type: Full-Time

Experience Level: 9-11 Years

Job Description:

• Manual Testing

• Functional Testing

• Regression Testing

• Sanity / Smoke Testing

• Test Case Design & Review

• Defect Lifecycle Management

• Root Cause Analysis ServiceNow-Specific Skills

• ITSM/CSM/HRSD/SecOps module testing

• Form, Catalog Item & UI validations

• Flow Designer validations

• SLA testing

• ServiceNow ATF automation

• Integration Testing (REST/SOAP APIs)

• Testing custom scoped applications

Required Skills

• Lead testing of ServiceNow modules using Automated Testing Framework (ATF)

• Collaborate with stakeholders to create, validate test scripts to ensure outcomes match user requirements.

• Ensure adherence to best practices and ...