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Quality Manager- Life Sciences

Welocalize

Thessaloniki, Makedonia Thraki, Greece Full Time June 01, 2026
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Opportunity Description

Main Duties

  • Strategic Alignment: Partner with Engagement Managers to ensure supplier alignment and coordinate with the Language Services Team on resource recommendations and capacity planning.
  • Client Relationship Management: Serve as the primary point of contact for language quality, leading client conversations, managing documentation, and presenting regular quality reports.
  • Performance Monitoring: Track supplier KPIs—including OTD, task acceptance, and linguistic accuracy—flagging and escalating any performance that falls beneath defined client thresholds.
  • Quality Framework & Asset Management: Design and maintain quality frameworks, ensuring all language assets (glossaries, style guides, and TMs) are updated and optimized.
  • Corrective Action & Escalation: Act as the escalation point for PMs on missed deliverables; lead Root Cause Analysis (RCA) and oversee Quality Improvement Plans (QIP) or CAPAs in collaboration with Language Se...
    • Full Time Other-General

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    Opportunity Details

    Location Thessaloniki, Makedonia Thraki
    Country Greece
    Type Full Time
    Category Other-General
    Posted June 01, 2026
    Deadline July 11, 2026

    About Welocalize

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    Welocalize

    Thessaloniki, Greece

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