Quality & Performance Lead - BPO Operations

A leading BPO company in Quezon City is seeking a Transactional Quality Manager to oversee team performance and drive operational success. The ideal candidate should have 7 to 9 years of BPO experience, alongside a minimum of 3 to 5 years in a managerial role. This position involves coaching team members, performing administrative tasks, and achieving metric goals. The company offers a structured career path, free health coverage from Day 1, and an engaging work environment with multiple benefits.
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