Quality & Training Lead - AI-Driven Collections

An innovative debt resolution startup in Dubai is seeking a Quality Training & Process Development Specialist. This role involves taking ownership of quality frameworks, training processes, and compliance monitoring within the Collections function. Ideal candidates will have 3 years of experience in QA or training, strong regulatory knowledge, and the ability to communicate effectively in English and at least one other language (Hindi or Urdu). This is a unique opportunity to shape the future of collections in an ambitious startup environment.
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