Real-Time Operations Analyst – SLA & WFM Insights

A leading digital services provider is seeking a Real Time Analyst in South Africa. The role involves monitoring real-time operations performance, verifying attendance, and producing performance reports to ensure service level agreements are met. The ideal candidate will possess strong analytical skills, knowledge of workforce management, and the ability to communicate effectively in a fast-paced environment. This position values diversity and encourages a collaborative work culture.
#J-18808-Ljbffr