Receptionist

Role : Receptionist

Reporting line : Reception Manager

Job Purpose :

To handle the Firm’s main telephone lines and serve as the first point of contact for internal and external clients ensuring a professional image.

Key Responsibilities

• Meet and greet clients, delivering high-quality customer service while professionally representing the firm.
• Operate the main telephone lines by answering, screening, and promptly routing calls. Take telephone messages and forward them to the appropriate person as needed.
• Manage conference room and collaboration space bookings using the internal room booking system.
• Ensure the reception area and conference rooms are always kept tidy and presentable.
• Accompany clients to meeting rooms and take their refreshment orders.
• Arrange food / refreshments for internal and external meetings and events (when applicable)
• Set-up...