Receptionist - Russian Speaker

Main Duties & Responsibilities

• Give a warm and engaging welcome to guests on arrival and perform guest check‑in
• Take payment from guests on departure and close their bills correctly
• Be efficient in assisting guests throughout their stay with any requirements
• Sell rooms to walk‑in guests at the maximum rate possible
• Ensure that the Guest Services desk is manned, operationally prepared and stocked at all times
• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
• Update all information given by guests on the Registration Card on check‑in into the Opera system making sure that all required information has been provided
• Ensure all the guests has been assisted in timely manner with their special requests and reservations
• Scan the passport of every guest on arrival and save the data correctly
• Logs and keep the immediate supervisor fully informed of all cha...