Opportunity Description
Our Receptionists are key ingredients we use to deliver an exceptional customer experience; they put the customer centre-stage and strive for customer retention and recommendation.
A team player, enthusiastic, curious, and dedicated team members, our receptionist are the heartbeat of our customer service.
KEY TASKS
- To build a good rapport with all residents and resolve and complaints/ issues quickly.
- Ensuring a smooth check-in and check-out of students.
- Ensuring all documents and payments have been received before student’s arrival and that rooms are ready.
- Ensuring welcome pack documents are completed on check-in.
- Thereafter that the correct charges are levied to student accounts on check-out.
- Effective trafficking of work to maintenance and housekeeping departments as reported to the front desk.
- Assist the Residence Manager as directed with in-house administration.
- Demonstratin...
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