Regional IT End-User Lead - On-Site & Digital Enablement

A multinational technology company in Dubai is seeking a Senior IT End-User Support Specialist to lead IT support operations and enhance user satisfaction. This role involves managing local IT staff, overseeing hardware and software deployment, and acting as the primary escalation point for technical issues. The ideal candidate will have a degree in IT, along with strong troubleshooting skills and ITIL4 certification. The position offers a dynamic work environment with opportunities for professional growth.
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