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Regional Service Manager

Mitie

Birmingham, England, United Kingdom Full-time June 05, 2026
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Opportunity Description

Better places, thriving communities.



Job Purpose:


The Fire Alarm Regional Service Manager is responsible for the day-to-day leadership and operational delivery of fire alarm maintenance and remedial services in line with BS -1:. This includes managing planned preventative maintenance (PPM), addressing backlogs, allocating reactive works, and ensuring remedial actions are completed efficiently. You will also play a key role in recruitment, service improvements, and team performance management.

Key Responsibilities:


Service Delivery & Compliance


· Ensure all fire alarm systems are serviced and maintained in full compliance with BS -1: and company standards.


· Oversee execution of PPM schedules, ensuring timely completion and high first-time fix rates.


· Review and manage service backlog, prioritising safety-critical tasks and ensuring action plans are implemented.


· Allocate and mon...

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