Remote Conversational Design Consultant | AI & CX Impact

A leading technology consulting firm is seeking a Conversational Design Consultant to create innovative contact center experiences. This fully remote position in Colombia requires a minimum of 3 years in design or business analysis. The successful candidate will collaborate with global teams and have a strong understanding of conversational AI tools like Amazon Lex and Salesforce Einstein. Opportunities for professional development in AI and customer experience design are available.
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