Remote Customer Support & KYC Ops Lead

Framework Ventures is seeking a Customer Support and KYC Ops Manager to ensure an exceptional customer experience. The role involves leading customer service operational teams and managing day-to-day operations.

The ideal candidate will have over 3 years of people management experience, strong problem-solving skills, and fluency in both English and Spanish. If you are passionate about serving customers and improving processes, we want to hear from you.