Remote Customer Support Team Lead — Global Impact & Growth

Holafly is seeking a Customer Support Team Leader in the Philippines to drive performance within a global customer service team. You will be responsible for mentoring representatives and ensuring high-quality service delivery, utilizing key metrics to promote continuous improvement. The ideal candidate will possess over 2 years of experience in a leadership role within customer service, strong communication skills, and a data-driven mindset. The position offers remote working flexibility and opportunities for self-development.
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