Remote CX Specialist - AI-Driven Fintech

A leading fintech company in Mexico seeks a Customer Experience Specialist to join its high-performance support team. The role requires 2-4 years of experience in customer support within fintech and strong analytical skills. Candidates should be fluent in Spanish and comfortable in English. This position is remote within Mexico City or the metropolitan area, offering a competitive salary and benefits including medical insurance and equity. Flexibility and adaptability are crucial due to rotating shifts.