Remote Debt Recovery & Agency Performance Lead

Profile Personnel is seeking an experienced External Debt Collector (EDC) Manager to lead the external collections environment. This role focuses on managing outsourced debt collection agencies, driving performance, ensuring regulatory compliance, and improving recoveries.

The ideal candidate will have over 10 years of experience in debt collection, strong leadership skills, and deep knowledge of debt collection regulations. The job is primarily remote with required travel for vendor visits and team events.