Remote IT Support Specialist & NOC Operator

A leading recruitment firm in South Africa seeks a Remote IT Support Analyst. This role involves providing technical support to clients, troubleshooting incidents remotely, and effective communication with stakeholders. Ideal candidates should possess at least A+ certification, relevant IT knowledge, and experience in an IT desktop support environment. A high level of service excellence and attention to detail is paramount. This position also requires the ability to manage tickets within SLA standards.
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