Remote Junior German Speaking Customer Support Representative

Job Responsibilities:

• Handle customer inquiries via phone, email, and chat.
• Assist customers with product information, troubleshooting, and issue resolution.
• Maintain accurate records and follow up on customer requests.
• Ensure customer satisfaction and deliver a positive experience.
• Collaborate with the team and follow company guidelines.

Requirements:

• Fluent German (written and spoken) & good English skills.
• EU citizenship OR valid work permit (full-purpose, specific-purpose, or refugee protection certificate).
• Strong communication and problem-solving skills.
• No prior experience required – entry-level position.
• Stable internet connection and a qui...