Remote Junior Slovenian Speaking Customer Support Representative

Key Responsibilities
La siguiente información ofrece un resumen de las habilidades, cualidades y cualificaciones necesarias para este puesto.
Provide exceptional customer support in Slovenian and English via phone, email, and live chat for travel-related inquiries.
Assist customers with booking services (flights, hotels, car rentals, etc.) and provide information on travel policies and procedures.
Handle customer complaints and resolve travel-related issues, such as changes, cancellations, and refunds.
Offer tailored travel solutions and alternatives based on customer preferences.
Maintain a high level of customer satisfaction by delivering prompt and professional responses.
Keep up-to-date with the travel industry trends and policies to provide accurate information to customers.
Collaborate with internal teams to ensure smooth operations and issue resolution.
Requirements
Fluent Slovenian speaker with English proficiency (B2).
Pre...