Remote L1 IT Helpdesk — Voice Support for Entra ID

Gabtech Global, LLC is hiring for a short-term L1 IT Helpdesk / Service Desk Support role based in the Philippines. The position is focused on providing inbound voice support for identity verification and account access issues, operating under strict scripted workflows with no escalation responsibilities. Agents will be trained on tools provided by the client and expected to maintain high-quality service standards throughout the one-month project. Suitable for both IT and customer service trained agents.
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