Remote L1 Support Intern — Incident & Ticket Mgmt

A global technology firm is seeking an Intern for L1 technical support in Colombia. This role involves assisting with troubleshooting, managing external customer incidents, and documenting activities related to ticket management. Candidates should be graduating in the IT area within six months and possess basic troubleshooting skills along with knowledge of Microsoft Office. Skills in Unix/Linux and SQL will be advantageous. The position is remote, offering flexibility and an opportunity for hands-on experience.
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