Remote Student Support & Case Resolution Advisor

Cengage Group in Columbia, South Carolina, is seeking a Tier 2 Student Advisor to deliver exceptional customer support. This role requires managing a high volume of calls and providing solutions with empathy and precision. Ideal candidates will have 1-2 years of customer service experience, strong communication skills, and the ability to multitask in a fast-paced environment. Compensation ranges from $19.00 to $22.00 USD, with a commitment to diversity and inclusion in the hiring process.
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