Remote Tier 2 IT Support Specialist – AI Automation

Helpware is looking for a Technical Support Specialist L2 in Taguig, Philippines. This remote-friendly position involves providing Tier 2 support, diagnosing complex issues, and maintaining scripts to enhance efficiency. Ideal candidates should have 2-4 years of experience in IT support, knowledge of scripting tools like PowerShell or Python, and a strong understanding of networking concepts. The team promotes the use of AI tools for developing automation workflows, contributing to an efficient and collaborative working environment.
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