Remote TikTok Shop Case & Issue Resolution Specialist

A global accessory brand is seeking a detail-oriented problem solver to manage case issues for their TikTok Shop channel. The candidate should have over 2 years of marketplace case management experience, with a proven ability in navigating complex compliance issues. This remote full-time role involves owning cases from start to resolution, maintaining organized documentation, and collaborating cross-functionally to optimize product listings. Strong communication and troubleshooting skills are essential.
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