Reservations Agent

Join the Team! Join the Millennium Family!

If you want to be part of our 4-star property at the amazing location of Knightsbridge, don't miss the exciting opportunity we currently have at The Millennium Hotel London Knightsbridge for an experienced Reservations Agent. The purpose of this role is to assist in the daily running of the Reservations department, ensuring that all M&C procedures and targets are met.

Key responsibilities as a Reservations Agent:

• Oversee daily reservations operations to ensure prompt, efficient, and courteous service
• Manage all incoming reservation enquiries via phone, email, online platforms
• Accurately process new bookings, amendments, and cancellations in the Property Management System (PMS)
• Ensure all reservations include complete guest details, payment information, and special req...