Reservations Agent

Job Overview:

We are seeking experienced reservation agents to support our growing rental car business, handling a wide range of customer interactions and administrative tasks.

Key Responsibilities:

- Handle incoming customer calls and inquiries

- Create and manage rental car bookings

- Process customer quotes

- Amend existing bookings and verify pricing

- Provide comprehensive customer support

- Manage email communications

- Liaise with branch locations

- Maintain accurate customer records

Required Qualifications:

- Minimum 1-3 years experience in reservation or customer service roles -

- Proven experience in travel, hospitality, or car rental industry

- Excellent verbal and written communication skills

- Proficient in using computer systems and reservation software

- Strong problem-solving and decision-making abilities

- Ability to...