Reservations Coordinator (Groups)

We are seeking a Reservations Coordinator with a strong focus on groups to join our Reservations team on a full‑time basis. Reporting to the Reservations Manager, this role is responsible for managing group accommodation enquiries and bookings, ensuring accuracy, maximising revenue and delivering a seamless guest experience from enquiry through arrival.

You will work closely with Sales, Conference & Events, Front Office and Revenue teams to support the successful delivery of group business, including conferences, sporting teams and corporate stays.

In this role, you will be responsible for:

• Managing group accommodation enquiries, quotes and bookings
• Entering, updating and maintaining reservations accurately in the system
• Coordinating group rooming lists, contracts and billing instructions
• Liaising with Sales, Conference & Events and operational teams to ensure smooth gro...