Opportunity Description
Position
Reservations Manager – Kruger National Park, Mpumalanga – Luxury Safari Lodge (Live-in). Salary: Negotiable (DOE).
Role Overview
A senior operational role responsible for managing the full reservations function, driving occupancy and revenue performance, and ensuring seamless guest and agent communication within a luxury safari lodge environment.
Key Responsibilities
- Reservation Operations:
- Manage daily reservation activities for individual and group bookings.
- Ensure accurate loading of all bookings into the PMS/reservation system.
- Monitor room inventory, availability and allocation.
- Manage amendments, cancellations and special booking requests.
- Maintain accurate guest and booking records.
- Revenue & Yield Management:
- Maximise occupancy and revenue through strategic rate management.
- Monitor booking trends, demand and occupancy forecasts.
- S...
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