Residence Services Front Desk Agent

Join the Residence team as a Front Desk Agent, providing quality service to students and guests. Handle inquiries and operational tasks with professionalism and care.
As a Residence Services Representative, you will play a vital role in ensuring a smooth experience for all residents. Your daily activities will include addressing student inquiries, processing financial transactions, and overseeing front desk operations. A commitment to service excellence and attention to detail in all interactions will be essential.
Key Responsibilities:
• Answer inquiries from both students and guests
• Process financial transactions accurately
• Maintain an organized and tidy front desk area
• Manage residents' check-ins, check-outs, and reservations
• Oversee video surveillance and compliance with privacy standards
Requirements:
• High School Diploma, College or University preferred
• At least 1 year of customer service experience
• Excellent communication and interpe...