Resident Engineer – IT Helpdesk Support Engineer

Role Overview

We are seeking a proactive and technically proficient Resident Engineer to provide on-site technical support and ensure the seamless operation of our IT infrastructure.

Location: Faisalabad

Business Unit/Department: JBS Customer Service

Mode: Onsite

Type: Full-time

Job Responsibilities

• Manage the end-to-end installation, configuration, and maintenance of computer hardware and peripheral devices, including high-volume printing and scanning equipment.
• Oversee the deployment and troubleshooting of enterprise software and specialized applications, ensuring all systems remain updated and fully functional.
• Perform essential L1 networking tasks, including physical cable coding, crimping, and patch panel management to ensure reliable connectivity.
• Diagnose and resolve network connectivity failures and manage IP address configurations to maintain st...