Resident Liaison Officer

Resident Liaison Officer

JW-RLO-8_1780566330 Posted: 04/06/2026 Resident Liaison Officer Location: Sunderland (site-based with travel)Contract: Temp-to-PermHours: Monday-Friday | 8:00am-4:30pmSalary: £30,000-£32,000Start: ASAP (subject to notice) The RoleWe're recruiting an experienced Resident Liaison Officer to support a retrofit programme across Sunderland. This is a temp-to-perm opportunity, offering long-term prospects for the right person.You'll be the key point of contact for residents throughout the works - keeping customers informed, coordinating access, resolving concerns, and ensuring the programme is delivered smoothly with a strong customer-first approach.This position involves travel between sites, so you must have a full UK driving licence.Key Responsibilities* Lead resident and community engagement activities and build strong local relationships* Proactively communicate upcoming works, timescales and expectations (letters, calls...