Opportunity Description
Oversees daily operations, ensuring a seamless guest experience and efficient management of staff. This role involves supervising front‑of‑house and back‑of‑house activities, maintaining high service standards, and driving operational excellence to meet business objectives.
Responsibilities
- Manage day-to-day operations of the restaurant
- Delegate tasks to restaurant staff and supervise their performance.
- Lead the staff in actively learning the products, services, and campaigns / updates of the brand.
- Train employees on customer service best practices.
- Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence.
- Ensuring that all restaurant expenses are within budget and identifying ways to decrease operational costs.
- Coordinate with purchaser and order supplies, as needed (like takeaway cups, coffee, milk, and other ingredients).
- Taking inventory ...
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