Opportunity Description
Operational Responsibilities
- Oversee daily store operations to ensure smooth performance, sales growth, and cost control.
- Develop and implement strategies to achieve sales targets and improve profitability.
- Monitor store performance, ensuring high standards of cleanliness, stock availability, and visual presentation.
- Handle escalated customer complaints and coordinate with teams for promotions and campaigns.
- Manage and support store managers and teams to ensure strong performance and service standards.
- Conduct training on product knowledge, customer service, and sales techniques.
- Ensure compliance with company policies, grooming standards, and health & safety regulations.
- Monitor staffing levels and ensure proper coverage across all stores.
- Support B2B and B2G business development initiatives.
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